Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We provide free shipping for all software products, you will receive product serial number and download link via email.

Which payment methods are accepted in the Online Shop?

We accept the following forms of payment:

–  PayPal

–  Wechat

–  Alipay

–  Unipay

How long will delivery take?

For most products, you will receive product serial number in less than 12 hours.

For Sound Effect, we will contact you for license info and will send download link with license info embeded to each track

Do I receive an invoice for my order?

Yes, you can download your invoice under ‘my account’-  ‘orders’ section.

Send us an email